Thanks for shopping at Lazin.
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us.
Lazin will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 7 days from the receipt of original order. Please note, refunds are exclusive of shipping cost. Items returned or exchanged after 7 days from the receipt of original order will be charged for the cost of return shipping. Items must be returned with all Lazin tags still attached and must be in their original packaging such as boxes and dust bags.
We offer FREE ground shipping for all returns and exchanges (with the exception of Hawaii and Alaska) as long as you use the prepaid return label we provide after you contact our customer service team. If you wish to exchange your item for a different product, you must return the original item and purchase the new item separately.
Request a return on Lazin, and print the provided return label. Affix the label to the outside of the shipping box. Drop off the package at the any Carrier Store, Drop Box, Customer Center, or with any Carrier driver. If a carrier is not available in your area or you prefer not to use it to return or exchange your items, you can use any other trackable method, at your expense. Please insure the package for the full retail value of the shipped products, as we will not be liable for any damage incurred in transit.
Once we receive your package, we will process your return within 3 business days.